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Accessibility Statement

Last updated: 2/7/2026

Our Commitment

Quickly is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML markup for better screen reader compatibility
  • Alternative text for images
  • Keyboard navigation support
  • Color contrast that meets WCAG AA standards
  • Responsive design for mobile devices and different screen sizes
  • Clear and consistent navigation structure
  • Descriptive page titles and headings
  • Focus indicators for interactive elements

Physical Location Accessibility

We are committed to providing accessible service at our physical locations:

  • Wheelchair accessible entrances and seating areas (where available)
  • Staff trained to assist customers with disabilities
  • Accommodations for service animals
  • Alternative ordering methods for customers who need them

Note: Accessibility features may vary by location. Please contact your local Quickly restaurant for specific accessibility information.

Dietary Accommodations

We understand that our customers have various dietary needs and restrictions. Please inform our staff about any allergies, dietary restrictions, or special requirements when ordering, and we will do our best to accommodate your needs.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address any issues and improve the accessibility of our digital and physical environments.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

  • Contact us through our website or mobile app
  • Speak with a manager at your local Quickly location
  • Reach out to our customer service team

We take your feedback seriously and will consider it as we evaluate ways to accommodate all customers and improve our overall accessibility policies.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website and services to identify and address accessibility issues. We also provide training to our staff to ensure they can assist customers with disabilities effectively.